GoldMine Consultancy Services
.........."So what does a Goldmine Consultant cost?"
The question that a prospective client asks most often is "How much consultancy and training do I need? GoldMine is just a piece of software isn't it, so why don't I just buy it and install it myself - isn’t a consultant is an unnecessary expense?"
Well, of course my answer is "Yes, you could". It's not rocket science and the manuals are comprehensive and easy to follow. It's no more difficult than installing Microsoft Office.
But installing GoldMine onto your network is just 5% of the task. How much of the extra 95% you can do will depend entirely on what you are trying to achieve - You may have to invest an awful lot of time to learn the necessary skills a GoldMine Consultant has.
So if you intend to do everything yourself remember KISS.
Industry statistics claim that 60% of CRM solutions fail to meet their objectives. Invariably clients who have not been working with a qualified consultant!!
Here is a list of the Top Causes of Failure and here is a guide to Step by Step CRM Success with the help of a GoldMine Consultant.
Companies who go it alone without a consultant to guide them have a high risk of failure.
The following article shows the importance of getting CRM right: CRM? It's More Than Software - Making CRM Work
We have suggest 4 scenario's for you to consider
Choose the one that most closely matches your budget and need. If you are unsure, then call me. We can devise a plan that is tailored to your precise needs.
- DIY (simple need - minimal budget)
- Starter Kit (simple need - low budget)
- Full CRM (complex need - fully budgeted)
- Existing GoldMine User
DIY - Prospect Tracking & Contact Management
Out of the box GoldMine is a pretty impressive beast, a small organisation of say 10 networked users with good IT skills are often capable of self set-up to deliver the most powerful calendar and address book functionality available anywhere.
GoldMine will collect and track important data and information about clients and prospects in a simple, fast and effective manner. Everyone can go to any record and view all your organisation's past and present dealings with that prospect or client. Mail shots are a breeze and leads can be tracked.
"Get you started" Training can be from as little as a single day and may even be delivered remotely. some clients just read the online help files and manage pretty well.
Well, this unique combination of usability, power and functionality alone makes GoldMine worth the asking price and is why time-and-again it gets rated TOP when reviewed against its peers.
If that's all you need, then buy now and get the best GoldMine deal on the net. If you get stuck, just hire an experienced consultant to assist you. You may be surprised at just how reasonable our rates can be.
But that's just a fraction of what you could achieve with just a little help.
Starter Kit - Instant Design and Build...
Forget ROI - sure the total cost can be proven to pay back in less than a year (often in a few months) - but you are the Sales Manager with a small budget and pressured to hit ambitious targets. So what can we do to help the you meet your targets and deliver within a tight budget? The answer is Instant Design and Build.
This is a proven approach to GoldMine implementation from PCDi that maximizes the benefit of every single minute we spend with you. The key to success is that famous KISS principle - Keep It Simple Stupid!
You have 15 or less users? Then let's keep it simple.
For many larger organisations the total cost of the project is a non-issue because the outstanding benefits are clear. The cost of consultancy, customisation, implementation and training will be very reasonable when spread over a larger user base. It's no idle claim that GoldMine delivers 80% of the functionality for 20% of the cost when compared with its peers.
However, when you are a smaller organisation needing 5 to 15 users, the additional costs of implementation and ownership can be much harder to justify, especially when the need to synchronise information to the laptops of a remote sales force starts to push up the cost.
Our emphasis is on training and empowerment, we encourage you to take ownership of the design process right from the word go. You will shadow and assist your GoldMine Certified Professional as they set up your model database and begin to develop the structure of your customised GoldMine solution. You will be expected to join in and get your hands dirty whenever possible; after all this is YOUR system and at the end of the day it will be YOUR design. This mentoring process is an advanced and powerful technique that we have developed especially for smaller installations like yours.
At the end of the process you will have all the essential basic skills at you finger tips - not simply to use the software proficiently, but to be able to maintain and develop it further as your skills and experience grow. Of course, you may end up with so many ambitious plans for automation and advanced reporting and data analysis that you will want your GoldMine consultant back to further assist you in adding greater value to your very own CRM or SFA system.
Typically 2 - 3 days is all it will take to get your project up off the ground and flying. It won't be finished but you will be well on the way. You will know where you are going - and how to get there. Cost? Probably less than the software purchase price. This type of implementation will go way beyond anything you might have achieved on your own. But don't worry we won't let you fall behind.
Full CRM - Project Managed Implementation
Simple Contact Management is just scratching the surface of what GoldMine is really capable of. To exploit its advanced features and deliver world class Sales Force Automation (SFA) or Customer Relationship Management (CRM) requires a set of skills and a level of experience that most organizations simply do not possess.
So your have 15 or more users - and you want CRM!
Multiple departments and remote locations? You probably need a fully featured project managed style solution and you want to be sure of success. You are going to need quite a lot of help from an experienced and qualified GoldMine Solutions Partner. If you want it ALL and you need it NOW, Contact Us to learn how PCDi can help your CRM or SFA initiative achieve the goals you set.
Existing GoldMine User - In Need of Help?
That's OK. We have resurrected and re-engineered many failed CRM implementations, bringing them back from the brink.
Whatever your needs - consultancy, expansion, upgrade, retraining, maintenance, resurrection, data import/export - anything you can think of actually - just email me at gmpe@pcdi.co.uk
We have GoldMine Certified Professionals you can hire by the day or by the hour. Our rates are probably the lowest in the UK for this level of experience and ability - often just a fraction of London rates.
